Penneys staff welcome shoppers back to Irish store four years after blaze


Primark/Penneys staff formed a raucous guard of honour as they welcomed eager shoppers back to their Belfast store four years after a devastating fire gutted the historic building.
Bargain-hunters began queuing outside the landmark Bank Buildings in the city centre in the early hours of Tuesday ahead of the long-awaited reopening of the retail institution that was destroyed in the 2018 blaze.


Samuel Hamilton, from Belfast, was first in the queue and drove between the flag-waving lines of shop assistants on his mobility scooter.
“I am glad to see it back,” he said.


Young sisters Jane and Brianna Robertson were also among the first shoppers to step inside the revamped store.
Jane, 13, and 10-year-old Brianna started queuing at 5.15am.
The siblings got up at 4am and made the hour-long journey from Magherafelt with their parents.


Store manager Elizabeth McCalmont, who has worked for Primark for almost 30 years, said she had dreamed of the day the store would reopen.
“Four years ago we were all devastated by the fire and it has been my dream since then to see this day come,” she said.
“The excitement has definitely been felt here this morning.


Belfast Lord Mayor Tina Black attended Tuesday morning’s ribbon-cutting ceremony as the doors reopened to the public.
“Tragically the 2018 fire did see the heart torn out of our city centre, and the emotions people felt, they were so high because this place, this building, this store, it just means so much,” she said.


In the years following the accidental fire, the red sandstone facade of the building was obscured by scaffolding and yellow containers, which were gradually removed in recent months as the work neared completion.
The redevelopment undertaken by the retail giant included demolition and rebuilding.
The new store features 88,200 square feet of retail space, a Disney-themed cafe and immersive experience, and a new nail and beauty studio.


The renovation involved hundreds of crafts and tradespeople, including more than 40 expert stonemasons from across the UK and Ireland who were tasked with carving new stone works and repairing existing stone as part of the restoration.
The stone and marble on the building’s new facade was sourced from quarries in Finland, Scotland and Portugal, the same quarries from where the materials for the original structure were sourced in the 18th century.


“It is fantastic to have reached this day and return to our home in Belfast, bringing our colleagues back together under one roof with a store that is bigger and better than ever before.
“As we finally reopen, we wish to thank our colleagues, customers, the business community and the wider city of Belfast once again for their continued support over the past four years.
“Restoring Bank Buildings has been a passion project for Primark, completed in partnership with the wider city of Belfast and our amazing team of crafts and tradespeople – it has been a true team effort.
“This is a proud moment for us, and it is a testament to every individual involved that we welcome shoppers back today.”