Minister Heather Humphreys
There are three 1890 lo-call numbers based in Carlow for the Department of Business as the Government is questioned about a review of the situation.
The offices and numbers are: 1890 808090 Workplace Relations Commission, Carlow;1890 220100 Workplace Relations Commission, Carlow 1890 220226 Companies Registration Office, Dublin and Carlow.
If ringing any of the above from a mobile number, the call charges to each can vary depending on the customer’s mobile phone service provider.
Fianna Fáil TD Sean Fleming asked the Minister for Business the position in her Department and the organisations under its aegis that have arrangements in place for lo-call numbers or 1800, 1850 and 1890 phone numbers for members of the public to contact her Department or organisations under its aegis.
He also asked about the number of these that are completely free to call to persons that use mobile phones and may incur major bills phoning such organisations and if the situation will be reviewed.
Minister Heather Humphreys provided details on the various 1890 lo-call numbers currently in operation across the Department and its offices.
She said: "The Department has no immediate plans to change such arrangements but is exploring the possibility of more cost effective options which it could introduce in the future.
"In addition to the range of lo-call numbers listed above, customer queries can also be submitted online to dedicated email addresses.
"These can be found at the Department’s website at www.dbei.gov.ie with associated links to the Department’s Offices and frequently asked questions pages."
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