Liam O’Dwyer SPAR Retail Operations Advisor, Lita Jakuvovska SPAR Graiguecullen and Peter Dwan, SPAR Regional Manager
Two Carlow SPAR stores were awarded one of retail’s highest honours at the annual SPAR 365 Standards Customer Care Programme celebration at the Clayton Hotel, Ballsbridge recently.
SPAR and SPAR Express retailers from across Ireland attended the prestigious ceremony, which was hosted by BWG Foods, owners and operators of the SPAR brand in Ireland.
The SPAR 365 Standards Customer Care Programme, held in association with the Excellence Ireland Quality Association (EIQA), are presented annually to SPAR and SPAR Express stores that demonstrated outstanding industry excellence following a year of comprehensive inspections, visits from mystery shoppers and audits.
197 stores in all received SPAR 365 Standards Customer Care Programme accolades. The winners excelled in all areas of inspection, displaying exemplary standards across their stores.
The Carlow winners are:
· Bolger’s SPAR Bagenalstown
· Cantillon’s SPAR Graiguecullen
Colin Donnelly, SPAR Sales Director, said: "SPAR and SPAR Express stores are renowned for demonstrating industry leading standards.
"The SPAR 365 Standards Customer Care Programme is one that retailers must be committed to year round. Maintaining the highest standards in customer care and food safety consistently on a daily basis is no easy feat and these retailers work extremely hard in order to achieve this.
"I’m delighted to see two County Carlow stores achieve the mark this year and get the recognition they deserve."
The SPAR 365 Standards Customer Care Programme is a rolling scheme where participants must undergo rigorous year-long assessments across a range of categories including customer care, shop presentation, food safety and retailing innovation.
Subscribe or register today to discover more from DonegalLive.ie
Buy the e-paper of the Donegal Democrat, Donegal People's Press, Donegal Post and Inish Times here for instant access to Donegal's premier news titles.
Keep up with the latest news from Donegal with our daily newsletter featuring the most important stories of the day delivered to your inbox every evening at 5pm.