Warning from An Post on scam messages for package deliveries and advice on how to spot them

An Post has issued advice on how to avoid scam and phishing messages being sent claiming to be be from the national post service. 

"We are aware of fraudsters sending fake emails and texts to customers pretending to be from An Post. We are asking customers to remain vigilant and be 'scam aware'," An Post says.

An Post says it provides information about what to look out for and what actions to take if you have been affected.

If you have any doubts about a message you have received about parcel delivery charges or banking transactions An Post and Parcel Customer Services have advice here while An Post Money Customer Services Teams are here to help and verify if it is legitimate. 

Advice on package scams

Stop and think! Are you expecting a package?

Check for misspelling, unusual links or unfamiliar sender email addresses

Watch out for urgent requests requesting immediate action

Whatsapp Reseller Scam

An Post will never manage payments for items for sale on reseller websites.

This is not a genuine link to the An Post website.

Email Phishing Scam

Stop and think – did you make this order?

The link looks like it is to the An Post website but if you hover over the link, you can see that it would bring you to a different fraudulent site.